What Kind of Support Should I Expect From a Resume Builder?
There are various ways a resume builder can help you. You can get help in the regular way by contacting a staff member of the company via email, live chat, telephone and social media. You can also visit the knowledge base or FAQ of the company with the most common questions for troubleshooting. Many companies maintain blogs with articles on how to make yourself more successful during the application process – like how to write a resume what to do before/during/after an interview etc. They typically also provide resume and cover letter samples, have a job search engine; and the list could go on forever.
What Is the Average Speed of a Reply?
If you contact the resume builder via non-immediate methods – like email or contact module – your reply is expected to arrive within 1 business day. If you use telephone/live chat assistance, you get immediate answers, but only when these two contact methods are available.
So That Means the Regular Customer Support Is Not 24/7?
Unfortunately not. However, some companies still maintain their customer support service on weekends, but usually they are open for a limited time.
Can I Get in Touch With Customer Support Via Social Media?
It really depends on the resume builder you are using. Most of the time social media is only used to display basic information about the website, and as a billboard of the latest news and updates. In most cases the social media pages of resume builders are very rarely updated, so we recommend you to use regular contact methods or knowledge bases, FAQs instead.
Will an Online Resume Builder Help Me Write My Resume?
Yes, and it does so in various ways. The first is pretty obvious: when you start drafting your resume you can get hints and tips about what to write in a given section, but many times the software goes even further: it actually offers you plenty of pre-written phrases which you can insert into your resume and just complete with the necessary additional data.
Another option is the resume review: it either works automatically or you can purchase the services of a third party that will thoroughly examine your document and write a short critique containing all the pros and cons of your resume.
The third option is simply asking the company – or another one – to write the resume in your place.
I Can Actually Ask Someone Else To Write My Resume? Isn’t That Great?
Hold on, friend! The resume reviewing and resume writing services – especially the latter one – are not part of your subscription: they are extra support options, therefore they cost you extra money. And they are not cost-friendly at all: a simple cover letter will cost you up to $40¬–$50, while building a complete resume can cost up to $250–$300!
Although we do not question the competence of the resume writers – in fact, we appreciate their hard work – we suggest you to use these kinds of services only in case of emergencies. Until then read sample resumes, ask for advice from friends, acquaintances, and follow the hints and tips of your resume builder – if it has them.
Will a Resume Builder Help Me Find a Job?
It can help you find a job – but in a different way than you think. Let us explain:
Resume builders are perfect solutions to create professional looking resumes which increase your possibilities to stand out from the ocean of job seekers with a unique looking CV. Moreover, not only can this software send your resumes directly to the email address of the employer or provide them a link to your online resume; you can also look for jobs via the built-in job search engine powered by big names such as ZipRecruiter or even Indeed.com.
However, if you are looking for a job using the search engine and you happen to find the ideal one, you cannot directly apply for that job in this way; you are always directed to the website where the job was originally advertised and you have to continue the application process there.
Can a Resume Builder Prepare Me for an Interview?
Actually it can. Plenty of online resume builders have subpages dedicated just for interviews. Here you can read articles written by experts on what to do and what not to do before/during/after an interview. Furthermore, you can watch videos explaining different situations so you can see an example of what you read. And, as part of some premium subscriptions, you can get a coach who will train you in order to ace your greatest challenge of your application.
Are the Resume/Cover Letter Samples Real?
Yes, the resume and cover letter samples were written by real applicants who made their documents public. It is very likely that if your resume is outstanding, you’ll get the preferred job super-fast, you will be contacted by the resume builder asking you to agree upon the publication of your resume/cover letter as sample. However, this is not mandatory, so if you want to keep things private, you can do that.
Can I Expect Customer Support From a Non-U.S. Resume Builder Too?
Obviously you can, but it might be a bit slower than expected. If you contact the website using a written method, you can get an answer to your question/complaint within 1 business day. Using oral contact methods, however, you have to take into consideration the time lag.
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More FAQs
- Resume Builders Customer Support FAQ
- Resume Builders Pricing FAQ
- Resume Builders Setup FAQ
- Resume Builders’ Features FAQ
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